Sujit Regmi
Sajilo Care - Website, App & POS Software
Sajilo Care, a human-centered care brand, required a digital ecosystem to deliver its services and products efficiently to modern families across Nepal. Lumino Technology designed and developed:Responsive eCommerce website for online sales of baby, skincare, and family care products.Android & iOS mobile apps for customers to browse, order, and track deliveries.POS system for physical stores, allowing seamless billing, inventory management, and sales tracking.Admin dashboard for managing products, orders, customer data, and analytics.The goal was to extend Sajilo Care’s brand values of trust, warmth, and simplicity into a digital experience that works across online and offline channels.The Challenges:1. Omnichannel Integration- Synchronizing inventory, orders, and customer data across website, mobile apps, and POS systems.- Ensuring real-time updates to prevent stock mismatches or order errors.2. User Experience & Accessibility- Designing an intuitive interface suitable for parents, caregivers, and store staff.- Ensuring accessibility and clarity for all users while reflecting the gentle, human-centered brand identity.3. POS & Store Management- Managing multiple physical store outlets with accurate billing, inventory tracking, and sales reports.- Integration of POS with online orders and customer loyalty programs.4. Scalability & Analytics- Preparing the platform for nationwide expansion.- Providing detailed analytics for sales, product performance, and customer behavior.The Solutions:1. Website Development- Developed a responsive eCommerce website optimized for desktop, tablet, and mobile.- Implemented product categories, detailed product pages, and search/filter options.- Integrated secure payment gateways and delivery tracking.2. Mobile App Development- Designed Android and iOS apps for a smooth shopping experience.- Features included product browsing, order placement, notifications, and account management.- Real-time syncing of orders, inventory, and promotions with the website and POS.3. POS System- Built a user-friendly POS for physical stores.- Features included billing, inventory management, discount application, and customer loyalty tracking.- Integrated with online platforms to maintain accurate stock levels and sales records.4. Admin & Analytics Dashboard- Centralized dashboard to manage products, orders, customers, and promotions.- Analytics for sales trends, product performance, and customer behavior to enable data-driven decisions.
